Warranty Information

 

Vape kits/Mods, Variable voltage mods and Batteries

These products comes with a 30 day manufacturer’s Warranty and a life expectancy of 3-6 months.

The Warranty covers any manufacturer defects and is covered if the product is deemed to be faulty caused by such.

If we believe the customer has damaged the product in any way, been incorrectly used, assembled, handled or fault is deemed as a user operation error/misuse, we reserve the right to refuse a refund or return.

This does not affect your statutory rights.

E-liquids and drip tips

Unfortunately, NO warranty is given on these items for hygiene and health and safety reasons.

Tanks / Atomizers

These are supplied with a 'dead on arrival' warranty. The customer must contact us within 24 hours of receiving their order for the warranty to be applicable. Contacting us after this period will mean that we cannot offer a refund or return. Please note that this also applies to multi-buys.

Accessories

All vaping accessories are supplied with a full 30 days manufacturer’s Warranty

General information

Scratches and discoloration from regular use is considered normal wear and tear and is not covered by warranty.